Overall Service

Derek Submitted this review about Direct Express Auto Transport
Review made Live: 7/13/2008 11:42:00 AM
The driver who picked up my vehicle was courteous and friendly. He called 24 hours the car was scheduled for pickup and he offered to pick up the car early if I was ok with that. The driver was accomodating, and had a CAN DO attitude which made me feel like my car was going to be in good hands. I was very nervous about trying this but after dealing with this particular driver I am much more confident in using this service again with your company. I can''t say I would do this again if it were going to be any other company. I was unhappy that the price increased by $100 from the time I did a quote online to the time I locked in the deposit to use the service but overall I can''t complain about anything with your service. It was impeccable from start to finish and extremely easy and user friendly on your website. Thank you for providing such a well run service and the customer service girl was great also and eager to help. Thanks again