Customer Satya of Massachusetts made his vehicle available the week before the 4th of July. Major holidays, i.e. Xmas - Easter - the 4th of July - often times slow things down. Other customers understood and most of their cars shipped after the holiday. Over ninety percent of our customers are thrilled with our service, so we are sorry Satya feels the need to express himself the way that he does. We wish Satya the best of luck in all his future endeavors.