Company Response Review Report Review
Delivery

Eileen Garcia Submitted this review about Direct Express Auto Transport
Review made Live: 11/8/2007 10:11:00 PM
I felt Direct Express Auto Transport didn't do as much as they could of. They posted the listing and after that I had to deal with the other companies involved. The first company fell through and Direct Express Auto Transport was not aware that the vehicle wasn't picked up until I called them 2 days later to ask what was going on. I felt I paid them $1025 and I shouldn't of done a lot of the organizing of the delivery. The final company I contracted with was very nice and fortunately was easy to deal with. There wasn't much follow through with Direct Express Auto Transport especially for the price I paid for them to handle the delivery.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
North Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Britney
Quote or Order Cost:
$1025

Company Response
Mike Rupers from Direct Express Auto Transport Submitted this response.
Response Date: 2/18/2009 4:58:00 PM
Gee, Eileen of California booked her order on Oct. 23 and within two days we assigned three different drivers. That's a lot of work all gone unappreciated. The second one Eileen turned away because it didn't work with her schedule. She got fast service and doesn't seem to realize it.