Review Report Review
DON'T EVER USR DAS!!!!

jmcmath Submitted this review about Dependable Auto Shippers
Review made Live: 11/6/2012 9:30:00 AM
After using DAS several times with satisfactory results in the past, I contracted with them to ship my pristine, low mileage 2000 Porsche Boxster S from LA to NY in September of 2012. When I dropped the car off at their Gardena, CA depot, it had virtually new tires on it. When the car was delivered several days later however the rear tires were COMPLETELY BALD and the rear underside of the car was caked with rubber dust. Two tire shops said it was obvious someone had done burnouts in the car and in the process shredded 20,000 plus miles of tread off the tires! My mechanic also said the clutch and CV joints would have taken a severe beating in the process. Dumbfounded, I called for an explanation but was merely told to file a claim (which I did and which they subsequently denied). I never received a call back from the customer service manager nor any explanation. Infuriated, I began perusing reviews on Epinions, Yelp, and the Better Business Bureau and quickly realized what a shady, unethical firm this is (apparently they had their BBB charter revoked in 2005). Complaints range from delayed deliveries to damaged cars to theft to sexual harassment of customers! The sheer number and variety of complaints makes it sound as if DAS is some sort of mafia operation. Unbelievable. They may be among the cheapest alternatives but NEVER, EVER use them to ship a nice car. Based on hundreds of negative reviews out there, it's clear that DAS employees will happily abuse customer cars with complete impunity. I've set up a website to document my experiences and highlight the huge number of negative reviews out there on this disreputable company (http://dependableautoshipperssucks.blogspot.com).
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
New Jersey
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
45069678
Quote or Order Cost:
$850

Car Condition
  • Vehicle was damaged