Company Response Review Report Review
Passenger car transport

Ryan Submitted this review about Dependable Auto Movers
Review made Live: 7/11/2007 5:42:00 PM
The car was picked up and transorted quickly and efficiently. Communication was great. D.A.M. hired Hamm's towing service to actually move the car. Mr. Hamm was courteous and very good to work with. He called numerous times throughout transport to let me know where he was and when to expect the car. No damage or didsappointments with Hamm's at all. My only disappointment was Dependable auto movers snuck a 10$ "procesing fee" onto my bill WITHOUT notifying me or verifying that I would agree to it. Shame on them for that, otherwise was a surprisingly easy and stress free experience.
Shipment Details
Origin State:
Pennsylvania
Pickup:
On Time
Destination State:
Pennsylvania
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Sarah
Quote or Order Cost:
$260

Company Response
Sarah from Dependable Auto Movers Submitted this response.
Response Date: 7/12/2007 10:07:00 AM
We appreciate the information that we get from these reviews, thanks for taking the time to rate our service. #1 in our Terms & Conditions does state that we charge a $10 processing fee on all orders. Thanks for your business.