Company Response Review Report Review
DO NOT USE THIS COMPANY!!!

Laura Submitted this review about Countrywide Auto Transport(CA)
Review made Live: 2/11/2007 2:28:00 AM
I talked to Al (the owner) several times before I placed the order, he is the only person you could talk to. He made sure I was happy during our conversations, but after I placed the order everything changed. He would not return my phone calls, every time I talked to him he lied, did not know what was going on with the pick up, his favorite phrase “it will be picked up today or tomorrow”. Al was always RUDE, he says, “they are the best company of transports” I think they are the WORST.
The company that picked up the car was O.K. They told me that Al did not give them the order untill I asked for my money back, so he wanted them to rush to pickup the car. The car did get to my husband on time, but it was very dirty.
We found a different company to transfer our 2nd vehicle, it’s more money but you get what you pay for. DO NOT USE THIS COMPANY!!!
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Mississippi
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
17538
Quote or Order Cost:
$685

Car Condition
  • Vehicle was dirty
Company Response
cwat from Countrywide Auto Transport(CA) Submitted this response.
Response Date: 12/18/2007 1:03:00 PM
OUR COMPANY PAID AN EXTRA $100 OUT OF POCKET TO GET THIS CUSTOMER'S CAR DELIVERED ASAP. THIS CUSTOMER AGREED TO OUR TERMS OF SERVICE THAT TRANSPORT TIMES ARE NOT GUARANTEED.