We did not quote khouri $750 for his Nissan Armada. He received quotes originally for a sedan but then placed his order online changing it to an SUV without telling us first. SUV's cost more to move because they are bigger. Khouri said he was not in a hurry to move this and we DEFINITELY explained this process in full to him. He is claiming that we misled him but that's impossible because every quote receives an automated explanation of the process/industry and our quotes are estimates. We DID advise him that to be reasonable his original quotes were too low for his SUV. He said he understood the process and wanted to try a low price first because he was not in a hurry. Our original advice if he was in a hurry to move this is to go Standard Shipping, not Stand-by. We are paid to work for our customers though and therefore we will always take our customer's words as honest and reliable. If he did not agree we would understand and not process the order. We wish Khouri's misunderstandings wouldn't have led to blaming us for things we did not lie about. Everything is in writing and management has reviewed his claims and found no wrong doings. Thousands of other past customers have no complaints like his. We wish we could've made him happy of course. - C.A.T.