Company Response Review Report Review
53 chevy

doug morrill Submitted this review about Continental Auto Movers
Review made Live: 11/2/2009 12:23:00 PM
in the beginning i was promised a company truck, no broker, lie number one. i was told a certain pickup time, lie number two. i was told there would be constant comunication between continental and myself, lie number three. they will not answer emails or phone calls. when they did get back to me they said they were sorry but they forgot me, but they didnt forget to process the deposit. it finally got loaded on a brokers truck, all pro transport from encino ca. they were in constant contact with me but were quick to hustle 25 more dollars out of the deal saying i had to get ahold of trudy to discuss the extra charge, lie number 4. the car arrived early i would say, the two drivers were very professional, although they hooked a shock bracket and broke it. upon delivery there boss calls and tries to hustle 25 more out of me and i had to remind him of our previous conversation and he gave up. in all too many lies for my money just headaches. the drivers were ok, the companies suck on both ends, dont use either. check with me i can tell you more. sometimes the so called good deal isnt. to do it again i would just post it on central dispatch and deal with the driver not the greedy so called owners.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Ohio
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
minnick
Quote or Order Cost:
$800

Car Condition
  • Vehicle was damaged
Company Response
continentalautomover from Continental Auto Movers Submitted this response.
Response Date: 12/1/2009 12:45:00 PM
Doug, in the future please give us a call at 786-347-7825 to resolve these issues. Error in the paperwork can easily be resolved to accommodate the price and delivery information.either way, thanks for the feedback because it will help improve our service in the future.-rick