Company Response Review Report Review
this was a horrible experience

kim Submitted this review about Continental Auto Movers
Review made Live: 7/15/2008 10:48:00 PM
Continental is the worst! DO NOT USE THEM! I quesiton if they are even a real company. I truly believe they are a group of guys working in a basement. They gave me a quote ( even a military discount) but never intended to transport my van. I caught them in 3 lies. They were not to charge my credit card before the van was picked up but charged it as soon as they got my credit card info - that was supposed to "hold" my spot on a carrier that was headed out the next week. they made up excuses. Avoided phone calls. Were unreachable. And I swear I am not making this up but Danny my contact text messaged me at 2:30 in the morning "Hey Babe". I can only imagine he was drunk and did it by mistake but such a horrible all around experience. DO NOT USE THIS COMPANY. I plan to make a formal complaint to the BBB.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Maryland
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
0283142542
Quote or Order Cost:
$1500

Company Response
continentalautomover from Continental Auto Movers Submitted this response.
Response Date: 7/16/2008 5:24:00 PM
Not sure when the transaction went wrong but I do promise that your refund was proccessed entirely due to the fact we were not able to transport yopur vehicle. We have no intention of keeping your deposit without the transporting of your vehicle. Rick~