Company Response Review Report Review
Grandpa's Car Arrived

Paul Submitted this review about Classic Auto Express LLC
Review made Live: 2/9/2010 12:38:00 PM
My grandfather's car he purchased in 1962 (a real treasure to me) arrived to Amarillo, TX from New York safely. He passed away and it is in mint condition. I really needed a transporter I could trust. Classic Auto Express was that company because Third Time was a Charm. After two other companies failed misserably to ever pick up the car or communicate with me on anything, Classic auto communicated and picked up the vehicle, communicated via email and phone so I was always in the loop, and I was able to communicate with the drivers along the way. Most importantly, my treasure was delivered in the exact same condition it left in. Thank you Classic Auto and Thank You Carolyn, Classic Auto Representative. She even gave me her personal cell # for communication purposes. Now that is service.
Shipment Details
Origin State:
New York
Pickup:
Late
Destination State:
Texas
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
536259
Quote or Order Cost:
$1130

Company Response
Tim Wagnon from Classic Auto Express LLC Submitted this response.
Response Date: 2/18/2010 5:01:00 PM
Paul, I almost thought we were not going to be the charm! lol ! But thanks to Danny (Carrier) he became my hero that week! Paul, I truly appreciate your kindness and patience! Take Good Care, Carolyn