Company Response Review Report Review
Shipment of Prized Antique Auto

Thomas Mehl Submitted this review about Classic Auto Express LLC
Review made Live: 1/12/2010 5:05:00 AM
I contacted about a dozen companies to see about shipping my antique car, and Classic Auto Express was the most courteous and helpful of the lot. This stood out because a surprising number of shippers I contacted for info and quotes were downright rude. For all that, Classic Auto Express turned out to the low bidder of the twelve. And everything promised was delivered AS promised. The driver of the transport was superb. He called me four times enroute to inform me of his location, status, etc. And upon arrival, not only did he take meticulous care unloading the car, he also took the time to (A) explain things about my car that I didn't know, and (B) gave me names and phone numbers of other owners of the same antique name plate as mine so I could learn more about operating, maintaining, and enjoying the car more. This man loves his job and it shows. In short, the shipment of the vehicle was thoroughly professional from beginning to end and from direct experience I recommend Classic Auto Express without reservation. By the way, Classic Auto Express offered me a $50 rebate, not provided I would post a review, mind you. They offered a $50 rebate without mentioning that I write a review. I am posting these comments because they deserve to be posted. Period.
Shipment Details
Origin State:
North Carolina
Pickup:
On Time
Destination State:
Michigan
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
832866
Quote or Order Cost:
$875

Company Response
Tim Wagnon from Classic Auto Express LLC Submitted this response.
Response Date: 1/12/2010 10:13:00 AM
Mr Mehl, It was a pleasure doing business with you and your lovely antique vehicle, I really enjoyed reading your response about the driver. Those drivers are why we have certain preferred ones that we truly trust with our customers vehicles. Best Regards, Carolyn