Company Response Review Report Review
Disappointing Service

Newpark Mats & Integrated Services Submitted this review about Classic Auto Express LLC
Review made Live: 11/16/2009 10:42:00 AM
Delay and increased in cost for carrier to pick up unit.
Promise date of delivery was 3 days took 7 days to deliver.
Never recieved an phone call from carrier or broker to give status of delivery.
Shipment Details
Origin State:
Colorado
Pickup:
Late
Destination State:
Louisiana
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
522897
Quote or Order Cost:
$1110

Company Response
Tim Wagnon from Classic Auto Express LLC Submitted this response.
Response Date: 11/23/2009 11:09:00 AM
Hi Norwood. Well, I'm glad that you received your Tahoe. I apologize that it took so long. Colorado is a hard state to move right now, but we finally got it done. Bad weather was definately a factor and out of everyones control. Thank you so much for your business. -Sierra