Company Response Review Report Review
Car towing

Pamela Cepero Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 4/25/2011 5:46:00 PM
Our experience with Cascade could not have been better. Robyn Bilyeu was courteous and very conscientious. She was able to have the car shipped on the day we requested and made phone calls to the carrier on the day of pick up to make sure that he was on his way. She also made calls when he was running a little bit late to make sure that he was still on his way. She went out of her way to make sure that all was taken care of. The driver was very kind and professional when he picked up the vehicle. Upon arriving in DC he contacted our daughter and drove as close to her apartment as possible and she was very impressed with his ability and willingness to get into DC and his kind and professional manner. She only wished she had some extra cash to give him a tip. He was that nice. We will definitely use Cascade again when we need to transport any vehicle.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Washington DC
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
6276069
Quote or Order Cost:
$1012

Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 4/25/2011 7:50:00 PM
Robyn Bilyeu - 503-919-3035 - robyn@cascadevehicleshipping.com Pam, it was great working with you. Wonderful to hear the driver did such a great job as well! I look forward to helping you out in the future and please pass along my name to anyone else you know that is shipping. - Robyn