Company Response Review Report Review
Denver to Portland

KGreen Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 7/17/2010 5:41:00 PM
Brenda was extremely kind and patient with all of my many questions and inquiries. The car arrived safe and sound at my doorstep.
The window for pickup began on a Monday. The car was picked up the following Tuesday. There was certainly a degree of the unknown regarding when the car would be placed on a carrier. I'm happy that it was no more than 8 days of waiting.
One of the nice things about a service like this is that, for someone who is moving, you can pack the car with your belongings. Since my engine overheated outside of Denver, in the middle of a cross country move, I had all of my possessions in my car by default. You are allowed 100 lbs of weight, and then are charged for the extra weight. I paid 50 bux for an estimated 100 more pounds of weight. The driver charged me another 60 or so dollars for the route and the extra weight. I wasn't aware that there would be more charges beyond what Cascade charged me.

All in all, a fine experience. Nothing inside the car was bothered, and the outside of the car is in the same shape i left it in.
Shipment Details
Origin State:
Colorado
Pickup:
On Time
Destination State:
Oregon
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
6192237
Quote or Order Cost:
$790

Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 7/21/2010 11:08:00 AM
Hi Katy, and thank you for the review. I know breaking down while moving is very frustrating. I'm glad i could make the situation at least a little easier for you. If you ever need my help again just let me know. ~~~~Brenda 360-834-7898 Brenda@cascadevehicleshipping.com~~~~