Company Response Review Report Review
Transport from NY to Oregon

Henry Pape Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 2/23/2010 7:19:00 PM
Kimberley was excellent and seemed a bit frustrated that the drivers were not as prompt and efficient as she was. It took two weeks to find a driver to pickup the vehicle and then they would only do it for an amount higher than the quote. Time was of the essence and I accepted the higher amount only to have to wait for another 7 days for the driver to pickup the vehicle. The car was picked up and delivered with no damage. My only complaint is regarding the frustration of the constantly changing dates and terms which Kimberley kept me informed of the entire way.
Calls made to her were promptly returned and the best answers she had were given. I do not hold her responsible for the delays.
Shipment Details
Origin State:
New York
Pickup:
Late
Destination State:
Oregon
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7000479
Quote or Order Cost:
$1165

Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 2/23/2010 7:29:00 PM
Henry, Thank you so much for everything! It was a pleasure working with you. I wish the delays were not there, but I am happy everything worked out for you. Please let me know if there is anything else I can do for you. Make sure to tell your friends and family about me. Thanks Kimberly 360-718-8484 Kimberly@Cascadevehicleshipping.com http://www.cascadevehicleshipping.com/Content/local/Portland/Kimberly.aspx