Company Response Review Report Review
Transporting My Car

Fred Jackson Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 5/16/2013 5:15:00 PM
On a trip to visit grandchildren in Milwaukee, my trusty VW Golf broke down in Hammond Indiana.
AAA took it to a shop in Merrivill who advised serious repair needed, which would take a week. As
this was not a solution I could live with, I called my friend Kent Bain at Auto Restorations in Stratford, CT. who moves clients' show cars around the US. Kent suggested a number of transporters. After seceral unsatisfactoy calls - too high bids - I called Cascade. A pleasant and helpful tresponse from Rebecca. She informed me about the process of putting my trip out for bids. She then referred me to Malia who followed up and we settled on a carrier. After several discussions about final price, during which both Rebecca ans Malia were involved, we finally agreed. My car was at last delivered to Westport today, Thursday the 16th.
In an obviously stressful situation , the Cascade ladies were helpful and courteous at all times.They surely made the best out of what for me was an unpleasant and unexpectedly costly situation. They both have my thanks. I would certainly recommend Cascade to anyone needing to transport a car, in any circumstance.
Shipment Details
Origin State:
Indiana
Pickup:
On Time
Destination State:
Connecticut
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2000868
Quote or Order Cost:
$635

Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 5/17/2013 5:55:00 PM
Malia McClain 360-853-2806- - Thank you for the great feedback Fred! We were happy to help you on your shipment. Please do not hesitate to call me in the future. Thanks again! Malia McClain and Novia Moore, Malia@cascadevehicleshipping.com