Kathryne, 360-834-7898, katheryne@cascadevehicleshipping.com Mark, I am very sorry if you feel we did not provide the service you expected from us. You came in wanting us to match a lower quote from another company even though we explained why we quoted at a higher amount. We kept in contact with you explaining that your route was a difficult one to find a driver for and worked very hard to find one for you in the 1-10 business days per our terms & conditions. Unfortunately, there were no carriers that were traveling this route within your requested time frame. We wish you good luck.