Company Response Review Report Review
Malia McClain

Sam Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 1/24/2012 11:38:00 AM
This was my first time transporting a car. I visiting some sites and received phone calls for a week by aggressive people with a business as usual attitude.

Malia was the last one I called after reading the reviews of transport companies.

She was sincere and explained how and why things worked they way they did. Looking back, I realize is not possible to get a price outside a narrow range of the average quoted price, but she was willing to put in a bid far below the going rate to see if there were any takers(naive) and raised the bid as time passed.

In the end, I paid the most competitive going rate through Malia, but I dont think anyone would have walked through with me like she did.

The rates are what they are, butI she deserves the business.

Sam
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Nevada
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Malia McClain
Quote or Order Cost:
$950

Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 1/24/2012 12:00:00 PM
360-834-7898 malia@cascadevehicleshipping.com - Sam, you are such an incredible customer. I wish we could have been able to get your vehicle moved for the lower rate but no carrier's would take it for $200 less than what that route requires. We can put any number out there but in the end, the driver has the last say. Thank you for allowing me to explain the shipping process to you and for trusting my expertiese. Thank you again, Sam. MALIA :)