Company Response Review Report Review
Great Service (even with some confusion)

Edward Liu Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 7/29/2011 2:02:00 AM
My experience overall was very good. I enjoyed the prompt delivery of my car. I originally had wanted my car to be shipped on June 3-4, but because of delays in getting a truck, my car wasn't picked up until June 10. Although normally the car would be shipped to me on June 17 then, the shippers were able to get me my car just 3 short days later, which I was really grateful for. I was so happy that I was able to get my car very quickly and that my car was placed on a truck where there were 2 drivers driving all day and night to reach my destination.

Even the customer service was this order redeemed itself, because they had initially promised me an earlier day, but my car kept getting pushed back further. Fortunately, they understood the situation I was in, physically and financially, and found such a convenient truck for me. Thus, I am glad that the experience turned out well, although the middle portions were very hectic.
Shipment Details
Origin State:
Massachusetts
Pickup:
On Time
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
6Y897390447017047
Quote or Order Cost:
$1355

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 7/29/2011 10:13:00 AM
Kimberly@Cascadevehicleshipping.com 360-834-7898 ext 230 cvs.kimberly@yahoo.com www.Cascadevehicleshipping.com www.facebook.com/cascadevehicleshipping Edward, Again I want to apologize for all the confusion for finding a carrier. I am glad to hear that you are happy with the end result. Please call me if you need anything else. Thanks