Company Response Review Report Review
Kimberly Freiley

Susan Black Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 7/27/2011 9:59:00 PM
Skylar was the main contact person I worked with at Cascade Vehicle Shipping. He was very friendly but after a botched first pick up, which was not his fault, I felt that he dropped the ball when it came to keeping in touch with me and he even seemed a bit less friendly after the first carrier wrecked my car. I would not use them again because Cascade Vehicle Shipping chose carriers that were unreliable and it seemed as if they were not interested in anything other than their brokers fee. I would suggest to other potential customers to find a vehicle shipping broker that actually looks out for the customers best interest and not their own financial interests.
Shipment Details
Origin State:
Washington
Pickup:
Late
Destination State:
Louisiana
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
6330742
Quote or Order Cost:
$1100

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 7/28/2011 11:41:00 AM
Info@Cascadevehicleshipping.com 360-834-7898 Susan, I am so sorry to hear about your situation. Sometimes the carrier to not reflect in a positive way to our company and we take that very personally. We will not be using that carrier again and wish you nothing but the best.