Company Response Review Report Review
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Ed Submitted this review about Cars R Us Auto Transport
Review made Live: 5/4/2011 11:05:00 AM
they were indeed so nice on the phone then it all went downhill. promised to call me, never did, propmised to pick up my vehicle, never did, supposed to charge a 4100 deposit but charged $200 then refyused to correct it. Now refuse to answer eamils and calls.

I have now missed the window to ship because I relied on these fools and have the hassle of putting a stop payment on the card, calling the BBB etc. since they will not respond.

Don't walk but run from these scam artists.
Shipment Details
Origin State:
Utah
Pickup:
Never
Destination State:
New York
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
303-LH
Quote or Order Cost:
$1000

Company Response
Michael from Cars R Us Auto Transport Submitted this response.
Response Date: 5/4/2011 2:41:00 PM
SORRY WE COULD NOT HELP YOU WITH THE TRANSPORT DUE TO THE ROUTE YOUR CAR WAS NOT ABLE TO GET PICKED UP WE DID ADVICE YOU OF THAT AND YOU WERE AWARE WE DO NOT PUT REVIEWS BUT OUR COSTUMERS DO THIS REVIEW WAS VERY UNFAIR TO OUR COMPANY BUT WE TRIED ALL WE COULD THANK YOU WE ARE NOT HERE TO TAKE YOUR MONEY AS WE DID A FULL REFUND OF THIS SERVICE