TOM SPRINGER
Submitted this review about Car Movers USA Review made Live: 7/9/2007 2:40:00 PM
LIZ CONTACTED US WITH A QUOTE OF $600.00 TO TRANSPORT 2 MID SIZED VEHICLES FROM PALM SPRINGS TO SANTA CRUZ....IN ORDER FOR HER TO GET THE CONTRACT SHE SAID "WHAT DO I HAVE TO DO TO EARN YOUR BUISNESS" I ASK THE CARS BE PICKED UP ON 6-29-07......LIZ ASSURED ME THEY WOULD DO THAT AND DELIVER THE VEHS THE NEXT DAY. THE CARS WERE NOT PICKED UP UNTIL 7-1-07 @ 6:45PM.....SOME TIME IN THE NEXT 3 DAYS THEY STATED THEIR TRUCK BROKE DOWN AND WERE WAITING FOR A BRAKE LINE.....WHEN THE CARS FINALLYWERE DELIVERED WE SAW BOTH FUEL TANKS EMPTY AND ALMOST 400 MILES WERE ON THE ODO...( THIS WAS ONLY A 450 MILE DELIVERY).......AFTER TALKING TO THE DRIVER WE FOUND THEY USED OUR CARS FOR A SHUTTLE BETWEEN SANTA MARIA AND LOST HILLS...WE DID NOT AUTHORIZE THE CO TO USE OUR VEH FOR A SHUTTLE.....IF I WANTED 400 MILES ADDED TO THESE CARS WE WOULD HAVE DRIVEN THEN TO SANTA CRUZ (450 MILES) WE CONTACTED CARMOVERS USA SPOKE TO ANTHONY NUNEZ...... AND ASKED FOR A CREDIT/REFUND WE WERE TREATED RUDLEY RECIEVED NO CREDIT AND WERE HUNG UP ON......WE ENDED UP PAYING $600.00 RECIEVED BOTH CARS WITH EMPTY FUEL TANKS AND A DENTED LEFT REAR 1?4 PANEL............THANKS CARMOVERS USA FOR A OUTSTANDING JOB
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
W516284
Quote or Order Cost:
$600
Car Condition
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