HK
Submitted this review about Capstone Auto Transport Review made Live: 6/11/2023 12:59:00 PM
Avoid Avoid Avoid *
I booked with this company 30 days ahead of time back in April of 2023 and paid full price ( which was 200$ higher then all other companies) because they told me they are the largest and best car shipping company out there and it will take them 5 days to ship the car from Florida to California (since they have two drivers primary and backup ) and the agent who I spoke with ( Will ) gave me all kinds of assurances that they will be on time and my car was the last car to complete the order ( meaning the truck is full and the date is confirmed)
I waited and waited and waited for their pickup window which was two days and no one called me or picked up my calls and finally they called me at 6:00 PM ( after business hours ) and told me that the Truck broke down LOL
These guys are brokers just like most or them and they couldn’t secure a driver and they are the most dishonest and disgusting people I ever tried to do business with
I had to cancel my flight last minute for me and my family with no refund and I had to drove all the way to California with 4 kids two of them are babies and it was one of the worst experiences in my life
Don’t ever do business with them because you will regret this. Mark my words
Shipment Details
Origin:
Oviedo , Florida 32766
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
586958
Quote or Order Cost:
$1198
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