Company Response
Cat Kraus from
Capitol Auto Transport Submitted this response.
Response Date: 11/21/2011 11:24:00 AM
Capitol was great! Except we apparently hired a carrier whose driver on this job had half a brain. So, Apologies to Nikki from everyone here as that was not the plan.
The carrier has 31 positive ratings from other brokers that have used their service 31 times and been happy. They currently have 1 negative rating (soon to be 2) License, insurance and 96.9% rating and the fact the carrier had done a job for us previously without incident was the reason we gave them the job.
One rogue driver can really throw spanner in the works so again, apologies to Nikki as this was not the smooth, carefree experience we aim for.
Cheers,
Andy
305 467 2534