Company Response Review Report Review
Civic shipping

Ahmed Submitted this review about Boca Transport
Review made Live: 9/2/2013 10:42:00 AM
There was a misunderstanding regarding the price of shipping the vehicle. I was originally told It was going to be $250 total, $100 before and $150 after. 10 mins after placing the order I received an email saying the total is now $325. I called back to see what exactly was going on and they told me that no driver in the area would do the tow for $150 and therefore they had to give them $225 instead. I wasn't too happy about this bit they said they would refund $25 to make the total $300. After a couple arguments we agreed to $275 total and $50 were returned to my card. Earl was the one to agree to this and so this wasn't too bad.
Shipment Details
Origin State:
Massachusetts
Pickup:
Late
Destination State:
New Jersey
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Earl and mike
Quote or Order Cost:
$275

Company Response
Scott Piepmeier from Boca Transport Submitted this response.
Response Date: 9/11/2013 8:31:00 PM
We are sorry to hear that the full experience was not up to your expectations and look forward to changing that feeling in the future. Thank you for the feedback.