At no point during this process were we dishonest and took every opportunity available to keep him informed of the status of his vehicle in transport. We never took his money and ran as he suggests and if anything we saved him $150 in fees even though he failed to inform us that this vehicle had electrical issues. The dates he has listed above are inaccurate as well and do not paint an accurate picture of the events that transpired. We first spoke with Mr. Bristol on Friday 10/24 about this transport and while he said he was leaning towards using us he did not commit until Monday 10/27. This was the first date that Mr. Bristol confirmed with us that he was going to use our services and was sent an agreement to get things going with a pickup timeframe before Thursday 10/30. We assigned a carrier for pick up on Wednesday 10/29 and when we contacted the seller of the vehicle he informed us that it had not been fully paid for yet and he would not release it to our driver until that was taken care of. When we spoke with Mr. Bristol he then proceeded to his bank and wired the money to the seller that afternoon. This delayed the process and unfortunately we had to delay the pickup until Friday 10/31, one day past his original estimated timeframe and only due to the issue with the seller, not the driver. When this was picked up on 10/31 the carrier informed the seller that they could pick it up either earlier in the day by dropping off a driver to drive it to their facility or later in the day with a flatbed truck. He elected the driver and it was picked up that afternoon and driven over to the terminal and loaded onto the multi-car transport. This was the last time the vehicle was able to be started. This is also not standard procedure for the driver to actually drive the vehicle anywhere other than on and off of the transport or flatbed tow truck. Transit time was estimated at 5 days but due to this vehiclehaving a fuse box issue, which prevented it from starting again at all, the driver was delayed at other drop offs and pickups along the way. The seller was aware of this issue and did not mention this to the driver or apparently to Mr. Bristol either since it took them both about 2 hours and a conversation with the seller to finally get the vehicle started upon delivery. This type of issue usually involves a standard non-operational fee of $150-200 being assessed upon delivery. This was not charged to Mr. Bristol in this case. The actual delivery date was Saturday 11/8, not the fastest transit time but by no means unreasonable given the series of events that transpired.