Be very careful with this company they do have hidden fees that are not brought up until the car is picked up. Unfortunately at that time I was already in another state waiting for my car due to a cancellation of pick up because of 1 inch of snow at
just want to thank you for excellent service for picking up my car and delivering it expediciously. Your company kept me informed and updated every step of the way. The driver was exceptional too. Again, Thank You!
We were in a great hurry to get the car before Thanksgiving. Other companies refused me. But Ben got it to work. My car was delivered the next day. At first, I was a little distrustful. I didn't understand how you can do everything so quickly. But th
I dealt with Phil he was very honest and educated me on the process of the transport. Everything went as he said and I'm leaving this review because I was really skeptical before finally choosing them! I would definitely use them again and recommend
I dealt with this guy name Phil. It was last minute shipment and he was so nice and professional. He was so understanding And made the impossible. POSSIBLE!
This was exactly as they said it would be. I bought my car and they picked it up right away for me. I had it the next day. Great service at a reasonable cost.
I moved from Utah to Kentucky and wanted to transport my car. I talked with Adam and h gave me aquote of $850. He also had me pay $150 in adavnce. He said he'll call once the driver is assigned and never called, I ws worried so, called him over and o
Big Ben's was very professional, great service. Great knowledgeable representatives that know the business inside and out. I will gladly work with them again.
Absolutely horrendous customer service from Adam. He guaranteed I had a spot on a truck 12/31 (original pick up day was supposed to be 12/30, but ok). The dispatch called and said it would be Monday. I told them this was unacceptable and called Adam.
They were extremely prompt with the pickup and delivery. Also, they communicated the delivery time and arrived as promised. I will use them again and recommend their service.
I had a good experience using Big Ben's Auto. My wife needed to ship her 2017 Jeep Grand Cherokee from Florida to New York and it was completed effortlessly. I originally had to pay a $200 deposit but managed to get it down to $150 and the remainder
Contracted at $750 which did not draw any drivers. I put another $100 on it for a total of $850. When the driver arrived the charge was $1000 and he provided me a copy of the offer on the board which was at $1000, not $850. So, I had to pay anothe
Don't use this company whatever you do. The two I spoke to, Adam and Danny (owner??), two none stop liars. They lied to me everyday, for 7 days straight. I drove 11 hours to meet their driver. Total bullshit, no one showed. Then after 7 days of daily
Worse transport service i ever used. Hard to reach anyone for assistance and when you do reach them they have an attitude like your not paying for a service. My car was late and no one said anything. I would never use them again or recommend them to
Scheduled to have a car picked up on a friday afternoon, paid $200 upfront and was told I would pay the other $400 to the driver at the time of delivery. And that the driver would call day of to give a 2 hour window. Pickup day around 4PM I still had
Adam was absolutely great. We had a company not show up to get our cars. We were stuck in Colorado trying to find someone to transport 5 vehicles as soon as humanly possible to Navada. Adam contacted us explained how the transportation business work
Big Ben's Auto transported our vehicle cross-country and helped us through a very complicated move. Danny always communicated with us when we had further questions. There were no surprise charges at the end of the transportation. Our vehicle was in
I spoke and booked with Danny to have my car picked up from Ga and shipped to Mi. As soon as I got off the phone with Danny I received a call from someone named Aaron who said he was their driver. Now I don’t know who has the car and Danny has my mo
Great service and prompt delivery of a vehicle from NYC - Miami during a pandemic. Highly recommend reliable service of Big Ben's Auto.
We were very nervous about sending our two rock crawler Jeeps and Blazer when a total stranger. But it turned out to be the BEST experience of our cross country move. When we spoke with Danny of the phone, he was short and to the point. But answered
Danny was super communicative throughout the whole process...honored his original quote...extremely fast two day pick up and delivered on time. Would use again!
I highly recommend Big Ben’s Auto Transport. Big Ben’s was willing to alter their contract to make sure the vehicle was delivered to my address and not dropped off at the nearest Main Street (this happened with two other cars). Since this vehicle did
just now Needed to ship my car from MI to FL first time. Called Big Bens Auto Transport and talked to Patrick. He was friendly, knowledgeable, and courteous. Price was $700 with $200 deposit. Had to up the price as time to ship approached to attract
Stay away from this company.- 2 issues. Originally scheduled for 10/8 pickup, company asked to change tp 10/7 which was not a problem. Not having heard by 7pm on 10/6 I called, spoke with Dan who told me 10/8 was my pickup. Explained it had been cha
I contacted Danny at 2pm MST asking about transporting my vehicle from Houston to Denver and I told him I wanted to get it moved ASAP. He called his drivers and called me back 5 mins later and said someone will pick up the car in a couple of hours...
I called Big Bens on Thursday looking to transport a 2019 Shelby GT350R. We were obviously worried given some of the horror stories we read online from other companies. I wanted a rush job and they delivered even better. After making a decision I cal
I am so thankful I found this company to transport my car. I was looking around trying to find a company I could trust. After speaking with a few, Big Ben's Auto was honest and not pushy. They were able to pick-up my car in less then 48 hours. If I e
Thank you Big Ben, you saved me from driving my car. I needed my car moved last min and he sure did deliver. Fast, easy, and stress free. Thanks bro. Go USA
108 points 16 hours ago I think everyone knows at least one person that has a horror story regarding auto transport. This company is not one of them... Dealing with Danny at Big Ben’s has been nothing short of terrific. Answers all my calls (and I k
I'm not a big review writer but these guys are good.. I used them 3 times already. They picked up and delivered on time every time and we're $100-$250 lower than my usual rates with other shippers. No brainer.
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