dishonest agents

Shruti Agarwal Submitted this review about BWT Group LLC DBA MoveWheels.com
Review made Live: 12/14/2022 11:29:00 AM
This broker company is a scam. I booked this company because they quoted a competitive price. Just two days before my flight, they called and told me that the prices have gone up by $1000. I still went ahead trusting them to get my car without the hassle. I asked them to have the driver call and the "driver" (a random person pretending to be the driver) told me he will pick up my car from home. On the day when I was supposed to leave, the driving company tells me that the broker company has given them the wrong address and the wrong car!!! They did not refund me the $700 that I gave them and never picked up my car. The agent Stacy is a liar. Please stay away from her and this company.