Company Response Review Report Review
Never showed

Laura Submitted this review about BWT Group LLC DBA MoveWheels.com
Review made Live: 9/7/2018 8:51:00 AM
Talked with driver twice on pick up date and he said he would be here at 6. He never showed. This is costing me time and money I dont have. It is now the day AFTER scheduled pick up date and I am stranded in Texas waiting on them to figure it out. Super annoyed tonsay the least. Do NOT use this group. Theyre awful
Shipment Details
Origin State:
Texas
Pickup:
Never
Destination State:
Ohio
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Awfulcompany
Quote or Order Cost:
$600

Company Response
Linda Ross from BWT Group LLC DBA MoveWheels.com Submitted this response.
Response Date: 9/28/2018 12:15:00 PM
Unfortunately things happen that are out of our control and the carrier company that was assigned had to cancel. Our shipping agent team immediately started working on assigning another carrier company to transport your vehicle.