I have shipped several cars over the course of time and have had some experiences that were not the best. As noted above this went well. Mike was willing to share the contract terms before booking so I could understand the costs, limits, and terms to sever if non-performance occurred. He answered a couple of questions and we proceeded. I did select the company because they had the best price out of 9 I received, so I was a little concerned about low balling, but since the reviews, including this site, were favorable and stop terms were fair, it looked good enough to proceed.
Mike went to work promptly and did bring some offers higher at first than the quote, which I declined to accept. He took that in stride and went back to work. I was looking for an open transport to contain costs, I did finally accept a slightly higher price when he found an affordable CLOSED transport at a great price. He sent me the carrier information and insurance info quickly and his estimated time to be picked up was within a day of what he initially stated.
The trucking company selected had good ratings, the advance notice of pickup was about 1/2 day, and he was able to get within 1/2 block of my address, reasonable since I live in a cul de-sac. I was helping a friend with this transport so I was not on the receiving end, but she too was given a reasonable notice and arrival as scheduled. The trip was excellent in time for the distance traveled and the car arrived in good condition. The driver had good equipment and was very cordial.
I find nothing to fault with this transaction.
Company Response
Linda Ross from
BWT Group LLC DBA MoveWheels.com Submitted this response.
Response Date: 2/27/2018 8:35:00 PM
It was pleasant to work with you!