Company Response
Linda Ross from
BWT Group LLC DBA MoveWheels.com Submitted this response.
Response Date: 8/8/2016 1:18:00 PM
Dear Alfonso, we apologize for inconvencies. As long as we didn't find a suitable carrier for you, we haven't charged anything. Unfortunately, the route you needed your car transported was among unpopular ones, that's why your manager Galina wasn't able to find any carrier for you, all transporting companies refused. She was working hard for your order, she called more than 30 companies, which didn't want to perform your order, cause they had to drive 300 extra miles to pick your car. All carrier companies demanded more money for that order.