Company Response Review Report Review
damaged vehicle

Luis Rubio Submitted this review about BKK Transport
Review made Live: 1/28/2015 1:32:00 AM
Vehicle was picked up and delivered in reasonable time but broker should have done due diligence on third party carrier. A &D Auto Carrier Group of Hialeah, Fl delivered car crashed at destination. Begged to not contact police or insurance to not affect the companies record or insurance premium. In the end the company did not make itself responsible for the damages incurred. If transporting a vehicle BEWARE!!
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Georgia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Ian
Quote or Order Cost:
$360

Car Condition
  • Vehicle was damaged
Company Response
BKK TTRANSPORT AND BROKERAGE from BKK Transport Submitted this response.
Response Date: 9/24/2015 1:01:00 AM
Was minor damage and Insurance company and driver did cover and paid for the repair and Everythying is fine but customer is not happy .He wants to get paid cover for the damage 50 percent higher that has to be that is no acceptable.We stated and customer was agreed at the time of booking that only the subcontractor is responsible fo any damages and not us and after that the customer breached the contract . Please Call us anytime at Phone 888-666-2202 or visit www.bkktransport.com email us at info@bkktransport.com Thanks Sales Team BKK TRANSPORT