Company Response Review Report Review
Took some time but Mother Nature ..

Glenn Submitted this review about AutoStar Transport Express
Review made Live: 6/22/2024 3:36:00 PM
It took a few days later to transport from Salt Lake City to Lafayette than they said it would but that’s all spelled out in the contract. In Texas a storm blew down some trees onto the cars but thankfully my car was on the bottom and no damage. This caused yet more delay obviously. Everything’s covered by insurance anyway. Take lots of pics to be sure.The driver took extra care loading so no damage when it got to Lafayette. Overall very good. Just have patience or pay a lot more to get more timely service.
Shipment Details
Origin:
Utah 84037
Pickup:
Late
Destination:
Louisiana
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
16739780
Quote or Order Cost:
$1200

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 6/24/2024 8:47:00 PM
From Rodrigo @ 888-802-8250 x 4211: Hello Glenn, thank you for reaching out and providing us with valuable feedback. Our customers' feedback guides our business and helps us keep improving the service we provide. We're thrilled that you had a 5-star experience with AutoStar Transport Express. When you, your family or friends want a worry-free transport for your vehicle, please contact Rod at 888-802-8250 x4211 or by email at rodrigo.franca@autostartransport.com.