We would like to take the opportunity to apologize if there was any alleged damage done during transport by the assigned carrier. The customer has left out THE most important key detail. The customer had this vehicle in their possession for 10 days before reporting any damage. How can it be proven that damage was done during transport, when they've had the vehicle in their possession for 10 days?? Also, the fact that the bill of lading was signed at delivery noting NO damage and vehicle received in good condition. We have a copy of the bill of lading with photos, showing both pickup and delivery conditions of the vehicle and clearly there is no damage on delivery that the customer claims. We assisted the customer by providing them with the carrier's contact information and instructed them to contact the carrier if they wish to file a claim. We wish them well.