Company Response Review Report Review
1980 f100

Sean Baugh Submitted this review about AutoStar Transport Express
Review made Live: 5/16/2023 11:29:00 AM
The driver did not have the proper equipment to unload my truck off of his trailer, it fell about a foot into the ground on the right side. Terrible.
Shipment Details
Origin:
Powell, Tennessee 37849
Pickup:
Late
Destination:
Illinois
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
12345787
Quote or Order Cost:
$845

Car Condition
  • Vehicle was damaged
Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 5/22/2023 1:14:00 PM
We have spoken to the carrier concerning the alleged damage, and were told that upon delivery, the customer himself insisted on unloading the vehicle himself and this is how the vehicle was damaged.