Company Response Review Report Review
Forms not sent without request

Aimee Flint Submitted this review about AutoStar Transport Express
Review made Live: 5/12/2023 12:36:00 PM
Overall I felt the service was good outside of the two times I had to reach out because my contact had not sent the proper forms to proceed in the step. First: I was at the port dropping off and didn’t have my booking confirmation although I was booked & paid. Second: when paying for taxes I had to request my bill of lading, unfortunately it was a weekend, had to wait
Shipment Details
Origin:
North Carolina 27612
Pickup:
On Time
Destination:
, North Carolina 00915
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$0

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 5/15/2023 2:50:00 PM
From- Juan Acosta (888) 802-8250 Ext. 2260. Hi Aimee Flint! Thank you for taking your time to share you experience. We are so glad to hear your transport experience was great. It is always great to hear positive feed back from our customers that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible. Glad to help. And if you ever need us, feel free to call me. It's my pleasure to assist. I can be reached at (786) 228-5057 or (888) 802-8250 Ext. 2260 or via email juan.acosta@autostartransport.com. Thanks