Company Response Review Report Review
Nearly Perfect

Stephen Submitted this review about AutoStar Transport Express
Review made Live: 11/1/2021 10:01:00 PM
The cost of a car shipment to Hawaii was very competitive. Every part from my first e-mail, to their follow up, to my numerous additional questions throughout were quickly addressed. The final communication after the move was nice too. I worked mainly with Diego, but also a woman on the telephone who was helpful. The "almost" was a small mis-communication regarding allowing some storage in the car while it was being transported. Generally some is allowed, but to Hawaii, the car must be completely emptied.
Shipment Details
Origin:
Tacoma, Washington 98405
Pickup:
On Time
Destination:
Honolulu, Hawaii 96815
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1336508-KQ
Quote or Order Cost:
$1475

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 11/2/2021 5:47:00 PM
From- Juan Acosta (888) 802-8250 Ext. 2260. Hi Stephen! Thank you for taking your time to share you experience. We are so glad to hear your transport experience was great. It is always great to hear positive feed back from our customers that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible. Glad to help. And if you ever need us, feel free to call me. It's my pleasure to assist. I can be reached at (786) 228-5057 or (888) 802-8250 Ext. 2260 or via email juan.acosta@autostartransport.com. Thanks