Company Response Review Report Review
Great Customer Service

Lance W Submitted this review about AutoStar Transport Express
Review made Live: 10/28/2021 8:19:00 PM
I started out with another company who after several days couldn't find a driver to take my van to the Port of Jacksonville, so I called Autostar Transport. Sofia took care of everything and no only was she able to get the transport done she also was able to have a driver pick up my car the very next day. BTW the driver Andrew was awesome and very friendly and very prompt on showing up and picking up the van. After the van had many delays getting on a ship due to it being a large vehicle and limited space on the ship I was getting worried cause I had an upcoming surgery back in Ohio. So Sofia made sure the van made it to Puerto Rico before my surgery and everything worked out great. I have another vehicle to ship to Puerto Rico in the next year and I will not think of calling anyone else.
Shipment Details
Origin:
Cumming, Georgia
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1336194-BZ
Quote or Order Cost:
$2199

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 11/2/2021 8:15:00 PM
From Sofia 888-802-8250 x 4205: Hello Lance , Thank you for providing such a great feedback on your transport experience. I appreciate the patience you had on this matter and im glad in the end everything worked well . Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact me , Sofia at 888-802-8250 x4205 or by email at sofia.wolf@autostartransport.com.