Company Response Review Report Review
LIARS

Ryan M8 Submitted this review about AutoStar Transport Express
Review made Live: 3/22/2021 11:23:00 AM
They will yes you to death and build confidence to trust them to pick up your car on your desired time frame. They will email you a contract to sign and request to pay a $350 broker fee. After that, all bets are off and you go into a queue at their convenience. They are liars and crooked...
Shipment Details
Origin State:
Ohio
Pickup:
Never
Destination State:
Georgia
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7647
Quote or Order Cost:
$1300

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 3/22/2021 7:25:00 PM
Ryan Shanker of Cumming Ga. asked us to locate a carrier for a specific date. We did exactly that. Unfortunately there was some mis-communication between the dispatcher and driver of the carrier company Express Delivery Inc. which resulted in a slight delay. Customer chose to cancel rather than wait. We refunded the customer and wish him well.