Company Response Review Report Review
Good experience

Richardson Submitted this review about AutoStar Transport Express
Review made Live: 2/4/2021 6:32:00 PM
The price quoted by AutoStar was cheaper than their competitors and included everything. Since I did not live on an easily accessible street, AutoStar met me very close to my house (less than 1/2 mile). The only concern was that communication could have been a little better . Other than that, I would definitely use them again.
Shipment Details
Origin:
Richmond, California 94806
Pickup:
On Time
Destination:
Columbus, Ohio 43209
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1252260-LX
Quote or Order Cost:
$1350

Car Condition
  • Vehicle was dirty
Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 2/5/2021 5:18:00 PM
"From Ed 888-802-8250 x 2249: Hello Richardson, thank you very much for the nice review and thank you for the opportunity to earn your business, your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com"