Company Response Review Report Review
Great 1st Experience

Tamara F Submitted this review about AutoStar Transport Express
Review made Live: 11/11/2020 10:28:00 PM
AutoStar Transport Company’s customer service was great. This was the first time that I used a transport service and I was very nervous as there were so many to chose from and tips on line didn’t make things any easier. So I called and And Eduardo the customer service agent was great, he answered all my questions, provided accurate and honest information, and made sure that I was feeling comfortable about this process. The entire process was smooth and without any problems and the car arrived safely. Thank you AutoStar for making my first time experience a good one. If I have to do this again I will be reaching out to AutoStar.
Shipment Details
Origin:
Sacramento, California 95831
Pickup:
On Time
Destination:
Bellflower, California 90706
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1
Quote or Order Cost:
$375

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 11/16/2020 7:32:00 PM
"From Ed 888-802-8250 x 2249: Hello Tamara, thank you very much for the nice review and thank you for the opportunity to earn your business, your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com"