AutoStar Transport Express would like to apologize that customer's vehicle arrived so dirty. Unfortunately, transporting a vehicle on an open carrier 2500 miles across the country, it is exposed to the natural elements such as rain, dust and dirt. We would like to point out that AutoStar Transport Express, did locate a carrier to pickup customer's vehicle exactly on the date requested, and was transported across country in just 5 days. For a free quote, please call 888-802 8250, and speak to any of our trained logistics coordinators.