From Demetri Valerga 786-577-5175, Lauren Jacobs, I want to start by saying thank you for taking your time to write a review on myself and AutoStar Transport Express. I am glad that we were able to get it done I do apologize about the little communication that transpired with the driver but the most important thing is that the car made it safe and within the time frame we supplied to you.Thank you so much for the review that you left us, If you ever need us again, please do not hesitate to contact me at 786-577-5175 or via email at Demetri.Valerga@autostartransport.com