Company Response Review Report Review
Excellent

Amol Ghonge Submitted this review about AutoStar Transport Express
Review made Live: 6/19/2019 9:15:00 AM
I worked Auto star to send my Car from north east to South. All my expectations were exceeding expectation. The transporter arrived at the scheduled date and time for pick up. They reached a day earlier than i was to reach the place, but they helped to keep my car for a day and then delivered me on the day i reached. All my phone calls were picked up and answered. Very happy with the service, professional company, professional people to work with. I highly recommend to work with there trustworthy people specially in the world of competition and lot of fake promises. Last but not the least, their price is so competitive that i did not have to look for any other quote. Thanks !!
Shipment Details
Origin State:
Delaware
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1094589-CQ
Quote or Order Cost:
$850

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 6/19/2019 5:16:00 PM
From Rodrigo 888-802-8250 x 4211: Hello Amol, I appreciate the time you took to provide feedback on your transport experience. With nearly two dozen transport coordinators and a half dozen customer service agents, we work together to ensure a smooth transport. We were able to secure a carrier on the first day you asked us to arrange transport for your vehicle and we provided you the name and number of the carrier and driver with a written contract outlining clearly the total cost of transport with no surprises! Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. When you, your family or friends want a worry-free transport for your vehicle, please contact Rodrigo at 888-802-8250 x4211 or by email at rodrigo.franca@autostartransport.com.