Company Response Review Report Review
Martina Melnik

Max Ball Submitted this review about AutoStar Transport Express
Review made Live: 2/4/2016 10:15:00 AM
I was contacted by over 20 companies, some several times. Autostar's price was not the lowest, but was midrange at the start.
After speaking with Martina I could tell she cared. She was able to sharpen her pencil a little on the price, but most important thing
was she stayed in contact with me or was available when I needed a question answered. She always was able to contact the driver
if we had a question. Duane was a contract driver who owned his own company, was great as well. He was ahead of schedule and
was able to get in and out of tight turn areas with ease. Very experienced driver.
Martina and Duane both EXCEEDED my expectations. Martina was very caring and wanted everything to go smoothly from the
start. Excellent Employee.
Thank You, Max Ball No Incentives were offered other than GOOD SERVICE.
Shipment Details
Origin State:
Ohio
Pickup:
On Time
Destination State:
Texas
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
762629-TJ
Quote or Order Cost:
$625

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 2/4/2016 10:39:00 AM
Aw, Max! Thank you so much for the great review! I am so happy that this transportation was smooth and precise. The days worked out perfectly, pick up the day you wanted and next day delivery! I must say, other than my efforts you were great to work with! Communication and honesty are Key!! Do not forget to tell your friends to ship with me. I will honor discounts to every customer saying is Max’s friend! Martina.melnik@autostartransport.com or call me 888-802-8250 x 2245.