Company Response Review Report Review
Surprisingly great service!

Dan Submitted this review about AutoStar Transport Express
Review made Live: 9/24/2014 1:02:00 AM
I submitted a request for quotes through a mass online service provider. I received nearly twenty different quotes back from various companies either trough email or direct phone calls. Auto star sent me an email with a quote to ship both of my trucks (new, lifted and highly customized trucks that I don't trust with hardly anyone!) and their price seemed pretty low compared to the rest. I talked to multiple different carriers and asked them if they would match auto stars quote ($2,000 total to ship two lifted crew cab trucks over 1,4000 miles). Every single other company's price was nearly double and they all pretty much laughed at me and said there was no way that autostar could ship them for that price. They all pretty much guaranteed me that by the time my trucks were dropped off, that I would end up paying double that price and that the company would charge me all sorts of other fees to make up for the low price. Well, I called autostar and the lady guaranteed me that I wouldn't pay a penny higher than the $2,000. She said the trucks would be picked up in two days (sooner than I ever thought possible) and that they would be delivered 1 1/2 days later. I couldn't hardly believe it but that is exactly what happened! Autostar contracted a company to pick it up and deliver it and I couldn't have asked for better service! I payed a $400 deposit upfront and the remainder $1600 upon delivery. Trucks were in perfect condition. The trucks actually beat me there! When I ship them back home I will definitely call auto star directly and use them again. I usually never write reviews but this one deserved it. I had been dreading shipping these trucks for some time but they made it a good experience.
Shipment Details
Origin State:
Utah
Pickup:
Early
Destination State:
Iowa
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
587493-VI
Quote or Order Cost:
$2000

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 9/24/2014 10:44:00 AM
From Mica: 888-802-8250 Ext.2241 Hi Dan, Thanks for the great review! I really appreciate it. I am so happy to hear that you were satisfied with the service we provided and should you or anyone you know wish to ship in the future please do not hesitate to call, I will be more than happy to help. We always strive to provide great and fast service with also the best price in the market. We had a great carrier for this transportation which we will definitely use again if needed. If you need me again please email me at micaela.savino@autostartransport.com or call me directly at 888-802-8250 ext.2241