Company Response Review Report Review
Customer Communication

Jaime Submitted this review about AutoStar Transport Express
Review made Live: 11/8/2013 1:21:00 PM
Throughout the critical period between setting up and actual pic-pick-up of vehicle, organized, & well designed customer communication sequence using phone, email and online technology was perfect. To be kept updated, without having to call even once, boosted my confidence that all was in order till the vehicle was delivered as promised.
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
New Jersey
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
483250-II
Quote or Order Cost:
$1100

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 11/8/2013 5:15:00 PM
From Sean Hancock 888 802 8250 ext. 2249. sean.hancock@autostartransport.com Hi Jim, Thank you for the great review, appreciated. I am glad you were happy with the service we provided. We always work closely with our customers and ensure they are well informed every step of the way. As well as this we only ever use the highest rated carriers to ensure vehicles are handled with care and delivered within our customers timeframes. You were a pleasure to work with and would be more than happy to assist you again or anybody you know in the future. Thanks again.