Company Response
Mike Cannon from
AutoStar Transport Express Submitted this response.
Response Date: 9/7/2012 4:57:00 PM
A. Morton, thank you for your review! I always look back at the specifics of a transport and see that you came to AutoStar as a referral from a friend who also moved a vehicle from New Hampshire. You had been working with another broker to find a carrier to transport your vehicle and shared your frustration when weeks went by and no carrier was found to transport your vehicle. We have direct relationships with hundreds of carriers nationwide and welcomed the opportunity to assist in your transport. Sadly, you were caught up in a delay as the previous broker did not clearly reveal to you the challenges of your pick up location. You were gracious to get your vehicle moved and made yourself available to meet the driver at a more convenient location. For trusty transport, contact Brian Douglas at AutoStar Transport by phone at 888 802 8250 x2250 or by email at brian.douglas@autostartransport.com