Company Response Review Report Review
Immediate Transport

Rutha Submitted this review about AutoStar Transport Express
Review made Live: 8/31/2012 6:56:00 AM
An issue arrived where I needed my vehicle asap. Within 5 minutes of putting my request on the web I received many calls, but AutoStar Transport & Logistics stood out because of: 1-price, 2-compansion and understanding of the urgency of the situation 3-professionalism and knowledge of details 4-contractual easiness 5-speaking with a real person from the beginning 5- substance. I was able to speak with Catie throughout the entire process. I was kept informed from the time my vehicle was picked up until it's arrival at my front door. The owner of the carrier called me and informed me when the vehicle was in Florida, the driver called me when he was 30 minutes away. When my vehicle arrived the driver was extremely patient allowing me to inspected the vehicle, he was friendly and professional. If I need a car transported again I will definitel yse Auto Transport and have and will continue to recommend them to others. Thanks AutoStar Transport & Logistics and especially Catie.
Shipment Details
Origin State:
Oklahoma
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
340065-EL
Quote or Order Cost:
$605

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 8/31/2012 4:24:00 PM
Dear Ms. Ruthy, It is always a pleasure to work with a person that always has a smile on their face. I am so glad that we were able to get this moved to ASAP as well as in the safest manner, since we do only use the top carriers in the nation (95%) rating or higher and have full coverage insurance. I am very glad that we are able to provide you with 5 star customer service, we pride ourselves in this very much. Our doors are always open to help you or any friends in the future. You can always reach me at 888-802-8250 ext 2256 or email me at catie.acker@autostartransport.com I really appreciated your phone call to thank me for this process!!! I hope you have a wonderful Labor day weekend!!