Company Response Review Report Review
amazing service

Shelley Submitted this review about AutoStar Transport Express
Review made Live: 5/8/2012 11:42:00 AM
I had originally book my truck to be transported through another company because they price was impossible to beat. I found out that was because they had terrible customer service and they never seemed to actually try and find a carrier to transport my truck. After they continually did not call me back and were extremely rude to me, I canceled my service with them. Auto star transport called me to see if they could get my business, they were kind and expressed that they want to fix my problem of getting my vehicle. Best customer service ever! They found a carrier within one day and had it picked up in, my truck even arrived a day early. Absolutely awesome company!
Shipment Details
Origin State:
North Carolina
Pickup:
On Time
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Hill
Quote or Order Cost:
$1350

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 5/9/2012 9:57:00 AM
Thanks Shelley. I am sorry you had such a bad experience with you other company but am so glad we got things back on track and arranged so quickly for you. We work hard to make the process as transparent and simple for the customer as possible, and not to disappoint. tammy@autostartransport.com (888)802-8250 Ext. 2232